What a Good Mold Inspection Report Should Tell Your Client

When a homeowner calls about mold, they are worried. The first page of your report should tell them plainly what you found. Something like, "We found visible growth under the kitchen sink and high moisture in the wall behind it." Put the scary lab words later.

Every area of concern needs four things. Where it is. What you saw. Why it is happening, like a slow leak or poor venting. And what should be done about it.

A clear photo of stained drywall and a moisture meter reading next to it says more than a paragraph. Take a wide shot so they know which room, then a close shot of the problem. Group the photos for one spot together so the report is not a wall of pictures.

In our app you can snap several photos of one area and turn them into one finding, so the client reads one comment, not five copies of the same one.

Tell the client who to call. A plumber for the leak, then a remediation company for the cleanup. If you also do remediation quotes, add a price range. A rough number helps them plan and makes your report feel useful, not just alarming.

Lab results go in as an attachment with a short summary in plain words. Most clients will never read the full lab sheet, and that is fine if your summary is honest.